relied upon by great companies to deliver big results
Mobilizing the Building Blocks of Trust
Any team can generate an outcome. If you want to rely on the results – if you want dependable outcomes – you need a team that trusts each other and knows how to mobilize that trust toward a desirable endgame.
Our digital product development experts understand U.S. consumer culture, user experience and common business practices. This means less time needed for understanding and defining business requirements, and less uncertainty for you.
Working with in a similar time zone ensures seamless communication and faster response times, making true idea exchange and real-time collaboration possible. This is critical for Agile software product development.
We have mature product development processes and scalable delivery, but also stay nimble and flexible to respond to each client’s unique needs. Our teams follow a product-minded, outcome-oriented approach; giving them the freedom and responsibility to devise strategies that result in the best product for our clients.
A leading financial services provider specializing in money transfers had traditionally provided its services on a cash only basis through its walk-in retail storefront locations. However, shifting consumer demand and online offerings from competing institutions created the need for an online money-transfer service.
Our team quickly stepped in to help our client bring their online platform to the market. We conducted an assessment of the existing application and code and provided a roadmap for readying the site for an internal soft launch, then completed the necessary enhancements and readied the site for initial launch. Following a successful soft launch, we developed further enhancements required for international operation.
A leading international rental car company recognized that its manual process and paper contracts were resulting in wait times of 20 minutes, rising data entry errors, and declining customer satisfaction scores. We helped design and develop a fast and lightweight application that used the minimal data needed to reduce network traffic to reduce page and data load times. The application was deployed on tablets, mobile devices and desktops and incorporated a paperless contract for better user experience.
- 75% decrease in the check-in and check-out time
- 20% improvement in their customer satisfaction score
- Overall increase in employee morale
A leading provider of industrial services worldwide needed to fill a critical labor law compliance gap with their HR payroll processing. We created a highly usable and efficient platform to track the massive amounts of data for its 15,000+ American employees. In just 9 months, the company reached regulatory compliance.
New software responsibilities with high costs, a large user base, and unreliable resources brought unexpected challenges. They were directed to reduce headcount by 5%, so they needed an outsourcing partner to increase client satisfaction as well as lower overall costs.
- An overall cost savings of over 40%
- Increased productivity by 25%
- Lowered fee structure by 20%
- Created a reliable project estimation tool for better project accountability and cost-allocations back to the business
Through its Engineering Unleashed online platform, The Kern Family Foundation works to instill a entrepreneurial mindset in undergraduate engineering students across the country. We helped make needed improvements in search functionality, email marketing, content creation and overall user experience that helped to broaden use of the platform.