Your Partner For the Entire Life Cycle
From Integration to Customization
Our Enterprise Application Support services include design, deployment support and ongoing custom enhancements via our cost-effective onshore delivery model.
-
Implementation Support- Design, Development and Deployment
- Implementations and Custom Enhancements
- Integrations
- Quality Assurance
- Project Management
-
Ongoing Support and Maintenance- Tier 2/3 Support
- Ongoing application maintenance
- Upgrades and Patches
select technologies
beverage distribution
80% Reduction in Order Defects
A leading beverage distributor needed Sparq’s help to improve order efficiency to provide rapid access to data while interacting with customers over the phone. We simplified the order entry process by enhancing the SAP sales order entry function to provide consolidated data from multiple systems to a single order screen – a “dream screen.”
- 50% increase in the retention of new hires within the first 90 days
- 80% reduction in order defects
- 15% reduction in call handling time
