Cloud-based Primary Care Physician Tool for Improved Satisfaction Scores

challenge

Ineffective Offshore Team

The client was trying to create a patient/provider communication tool but was having problems with their offshore development firm. The project was behind schedule due to frequent mistakes and communication challenges.

Key Outcomes

50%

smaller team

Sparq completed project with half the team of the offshore firm

Improved

satisfaction scores

overall improved patient and provider satisfaction scores

3x

throughput

Three times the total throughput and velocity over offshore firm

the solution

Web-Based Notification Tool

Sparq created a web-based primary care physician notification tool that collected clinical data for each specified patient event as well as notified the primary care provider of these events, and created immediate notification upon event reoccurrence.

“I continue to be impressed with the Sparq team. Their programming skills, professionalism, ability to ask the right questions when interpreting requirements and their overall ability to make decisions to provide a truly functional, pleasing product for our end users is just beyond words. I only regret not bringing them on much sooner.”

— Director of Field Operations, Healthcare Services Provider

Case Study

Apr 8, 2025

Enhanced Insights and Data-Driven Decision Making for Center Street Lending

Center Street Lending provides smarter loans for residential real estate investors in 42 states. Their internal teams relied on visualizations to make data-driven decisions within their loan programs, but their data sources were fragmented and not automated. Learn how we helped establish a single source of truth for streamlined communication between stakeholders and teams, while improving the accuracy and accessibility of key organizational metrics and KPIs.

Case Study

Apr 1, 2025

AI-Powered Predictions Drive Efficiency for Transportation & Logistics Company

For a global transportation & logistics client, predicting pickup volumes for their highest-tier and most urgent next day air delivery service was a challenge due to fluctuations in customer demand. Without precise predictions, planners would either over-allocate or under-allocate resources, negatively impacting our client’s efficiency and their customers’ satisfaction. They partnered with us to find a more reliable way to assist their route planners in optimizing daily dispatch schedules.

Case Study

Mar 27, 2025

Scalable Data Overhaul for Supply Chain Sustainability Company

The existing tech stack for a leader in sustainable supply chain and manufacturing intelligence lacked usability and accessibility, making it harder to provide comprehensive product insights for customers. Learn how we created an AI-ready data solution that could scale efficiently while minimizing manual processes.

Case Study

Mar 26, 2025

Using AI to Solve a Stadium’s Biggest Entry Headache

A major American stadium had been struggling with serious bag check bottlenecks after the introduction of new security policies. Our client needed to find a new way to screen bags that was efficient, consistent, and preserved the positive experience fans expect. Learn how we used AI to solve this challenge.

See All Case Studies

Cloud-based Primary Care Physician Tool for Improved Satisfaction Scores

Ineffective Offshore Team

Sparq IT Blog Cookies Policy