AI-Powered Mobile App Transforms Stadium Bag Check Process
From long lines to lightning-fast entry - a major U.S. stadium faced severe bag check delays after stricter security rules. Learn how Sparq used AI technology to build a mobile app that validated bags objectively and consistently, transforming fan experience, reducing staff stress, and creating tech with applications beyond stadium security.
Services/solutions
Technology
- Microsoft Azure
- Azure AI Vision
Challenge: Bag Check Bottlenecks Hurt the Fan Experience
After Homeland Security introduced stricter bag policies, a major American stadium saw 2-3 minute inspections, endless lines, and frustrated fans. With the manual process, fans grew aggravated, staff dreaded bag duty, and excitement soured before game time. The stadium needed a fast, consistent, and fan-friendly solution to ensure safety without sacrificing experience.
Solution: AI-Driven Mobile Measurement App
Sparq reimagined bag validation through custom mobile app development that leveraged AI technology to directly address the bottlenecks.
- Consistent Validation: Measured bag size and transparency consistently, removing any subjectivity.
- Innovative AI Algorithm: Calculated dimensions from a 2D image to 1/16th-inch accuracy when LiDAR failed.
- Pre-Evaluation Feature: Allowed bags to be pre-checked before stadium entry.
- Versatile Tech: Designed for broader use cases like insurance assessments, construction measurements, drone surveying, and inventory management.
- Planned At-Home Use: Created and deployed to support at-home self-screening to reduce gate friction by proactively preventing a non-compliant bag from being brought to the stadium.
Results: Enhanced Entry, Safer Events, Broader Potential
The implementation of this new AI-powered mobile app produced immediate results.
- Enhanced Fan Experience: Created smooth, stress-free entry for thousands of fans.
- Objective Bag Screening: Enabled consistently objective screening by security guards to prevent the entry process from escalating.
- Breakthrough Technology: Delivered proprietary AI measurement tech with applications far beyond stadium security.
Services/solutions