AI-Assisted Bag Screening App Reduces Stadium Entry Times by 80%

Stricter security rules pushed bag inspections to 2-3 minutes, creating long lines at peak load. Sparq built an AI-powered mobile app that measured bag dimensions from a 2D image to 1/16th-inch accuracy, replacing subjective manual checks with consistent, objective validation.

Microsoft AzureAzure AI VisionArtificial IntelligenceCase Study
march 26, 2025 — 2 minute read

Services/solutions

Artificial Intelligence

Technology

  • Microsoft Azure
  • Azure AI Vision

Challenge: Bag Check Bottlenecks Hurt the Fan Experience

After Homeland Security introduced stricter bag policies, a major American stadium saw 2-3 minute inspections, endless lines, and frustrated fans. With the manual process, fans grew aggravated, staff dreaded bag duty, and excitement soured before game time. The stadium needed a fast, consistent, and fan-friendly solution to ensure safety without sacrificing experience.

Solution: AI-Driven Mobile Measurement App

Sparq reimagined bag validation through custom mobile app development that leveraged AI technology to directly address the bottlenecks.

  • Consistent Validation: Measured bag size and transparency consistently, removing any subjectivity.
  • Innovative AI Algorithm: Calculated dimensions from a 2D image to 1/16th-inch accuracy when LiDAR failed.
  • Pre-Evaluation Feature: Allowed bags to be pre-checked before stadium entry.
  • Versatile Tech: Designed for broader use cases like insurance assessments, construction measurements, drone surveying, and inventory management.
  • Planned At-Home Use: Created and deployed to support at-home self-screening to reduce gate friction by proactively preventing a non-compliant bag from being brought to the stadium.

Results: Enhanced Entry, Safer Events, Broader Potential

The implementation of this new AI-powered mobile app produced immediate results.

  • Enhanced Fan Experience: Created smooth, stress-free entry for thousands of fans.
  • Objective Bag Screening: Enabled consistently objective screening by security guards to prevent the entry process from escalating.
  • Breakthrough Technology: Delivered proprietary AI measurement tech with applications far beyond stadium security.



Services/solutions

Artificial Intelligence