AI-Assisted Bag Screening App Reduces Stadium Entry Times by 80%
Stricter security rules pushed bag inspections to 2-3 minutes, creating long lines at peak load. Sparq built an AI-powered mobile app that measured bag dimensions from a 2D image to 1/16th-inch accuracy, replacing subjective manual checks with consistent, objective validation.
Services/solutions
Technology
- Microsoft Azure
- Azure AI Vision
Challenge: Bag Check Bottlenecks Hurt the Fan Experience
After Homeland Security introduced stricter bag policies, a major American stadium saw 2-3 minute inspections, endless lines, and frustrated fans. With the manual process, fans grew aggravated, staff dreaded bag duty, and excitement soured before game time. The stadium needed a fast, consistent, and fan-friendly solution to ensure safety without sacrificing experience.
Solution: AI-Driven Mobile Measurement App
Sparq reimagined bag validation through custom mobile app development that leveraged AI technology to directly address the bottlenecks.
- Consistent Validation: Measured bag size and transparency consistently, removing any subjectivity.
- Innovative AI Algorithm: Calculated dimensions from a 2D image to 1/16th-inch accuracy when LiDAR failed.
- Pre-Evaluation Feature: Allowed bags to be pre-checked before stadium entry.
- Versatile Tech: Designed for broader use cases like insurance assessments, construction measurements, drone surveying, and inventory management.
- Planned At-Home Use: Created and deployed to support at-home self-screening to reduce gate friction by proactively preventing a non-compliant bag from being brought to the stadium.
Results: Enhanced Entry, Safer Events, Broader Potential
The implementation of this new AI-powered mobile app produced immediate results.
- Enhanced Fan Experience: Created smooth, stress-free entry for thousands of fans.
- Objective Bag Screening: Enabled consistently objective screening by security guards to prevent the entry process from escalating.
- Breakthrough Technology: Delivered proprietary AI measurement tech with applications far beyond stadium security.
Services/solutions
Sparq is an AI-native digital engineering services firm that helps businesses modernize critical technology, connect fragmented data and intelligence, and put AI into production. We work alongside operators, architects, engineering leaders, and business leaders to improve the systems and workflows businesses depend on, with measurable impact on margin, throughput, capacity, and decision speed. Sparq combines senior engineering expertise, AI-enabled delivery, and production-tested accelerators to move complex initiatives from problem to production faster and with less risk.