challenge
A multi-location ophthalmology practice needed a way to efficiently track and analyze patient flow and process performance using their existing electronic health records (EHR). They sought a comprehensive solution to visualize data and generate actionable insights to improve operations.
solution
Our team developed an intuitive and powerful reporting system that seamlessly integrated with our client’s e-health records. We used embedded Tableau reports to visualize key metrics such as patient flow, resource utilization and cross-sell conversions.
results
The new user-friendly dashboards enabled staff to easily interpret key data to make informed decisions. This improved patient flow, resulting in an additional patient per doctor per day and increased cross-sell and up-sell activities.
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