challenge
A leading international rental car company recognized that its manual process and paper contracts were resulting in wait times of 20 minutes, rising data entry errors and declining customer satisfaction score.
Sparq assisted in the development of a tablet that incorporated a paperless contract.
decrease in the intake and check-out time
improvement in their customer satisfaction score
in employee morale
AWS Solution Brings Scalability and Additional Growth for Digital Healthcare Platform
Medify Health, a health technology company providing hyper personalized health services, has a unique platform that pairs patients with health coaches who empower them to achieve better health outcomes. They had specific business goals that they wanted to meet, so they were looking to enhance their platform so it could scale proportionately with their growth.
Helping to Improve the Insurance Policyholder Experience with AWS Cloud
CRS Temporary Housing, a top-tier Additional Living Expense (ALE) services provider for insurance carriers, had a vision to innovate their business operations by implementing next-generation technologies further to do-more-with-the-same costs. Learn how we used an AWS solution to help them achieve their vision.
Customer Experience Transformation Positions FinTech Platform for High Growth
After being acquired by a private equity firm, our FinTech client had aggressive growth targets they needed to meet. Their current product was limited in its UI/UX design flexibility and their customers were asking for more advanced filters and views of AR data and reports. Without a modernized platform, our client would likely not be able to expand and meet their new growth goals. Learn how we helped them modernize, enhance their UI/UX and introduce more scalable technology.
Fueling Growth: Transforming Freight Factoring with Modernized Platform
As specialists in freight factoring, our client wanted to gain more market share by leveraging advanced technology. Their current resources were unable to keep up with the highly competitive speed of business and our client was concerned that without technology upgrades, they’d start to lose customers. Learn how we helped them modernize so they could continue to grow.