challenge
A leading international rental car company recognized that its manual process and paper contracts were resulting in wait times of 20 minutes, rising data entry errors and declining customer satisfaction score.
Sparq assisted in the development of a tablet that incorporated a paperless contract.
decrease in the intake and check-out time
improvement in their customer satisfaction score
in employee morale
Accelerating Growth for Leading Manufacturing Company
Tanis Brush, a leading manufacturer of industrial and abrasive brushes, faced a critical challenge in its quoting processes. Relying on manual methods, the company encountered inefficiencies that threatened to impede its growth targets. Learn how we streamlined these processes for continued growth for our client.
Dairy Business Startup Exceeds Investor and User Expectations with Cross-Platform App
In the dairy supply chain, there are many steps and stakeholders involved: the farmer who owns livestock, the producers who develop dairy products, the retailers who commercialize the products, the consumers who buy them and so on. Even though these roles are all part of the same process, they don’t always communicate or collaborate in an optimal, transparent way. Vyla envisioned a collaborative dashboard software to better connect the production process and players to increase collaboration and improve results, but couldn’t bring that idea to life without an experienced software development partner. Learn how we helped.
Trading Business Grows its Operations Through a Custom Cloud-Based System
TYR is a commodity trading company dedicated to buying, selling and transporting products such as organic food, wood and grains, with operations across North America and Europe. In order to manage the company’s different transactions and keep information centralized, they were using a system that couldn’t keep up with the business’ growth. Plus, it was hard to understand and install. Our client needed a partner to build a custom cloud-based solution for better scalability and improved UX.
Reinvigorated Stock Management System Improves Service Quality for Pharmacy Chain
As the biggest pharmacy chain in Uruguay, our client operates an app where users can buy their goods online and get them delivered. The existing platform was unorganized and caused a lot of canceled and delayed orders, which was translating into a decrease in customer loyalty and damage to their brand image. Learn how we partnered to develop a new platform for better stock management and improved customer satisfaction.