Optimizing Patient Flow and Cross-Selling for Multi-Location Ophthalmology Practice

challenge

Leveraging Medical Staff and Facilities in the Most Efficient Manner

A multi-location ophthalmology practice needed a way to efficiently track and analyze patient flow and process performance using their existing electronic health records (EHR). They sought a comprehensive solution to visualize data and generate actionable insights to improve operations.

solution

Use Existing EHR Data to Analyze and Visualize

Our team developed an intuitive and powerful reporting system that seamlessly integrated with our client’s e-health records. We used embedded Tableau reports to visualize key metrics such as patient flow, resource utilization and cross-sell conversions.

results

Improved Patient Flow and Cross-Sell Tracking

The new user-friendly dashboards enabled staff to easily interpret key data to make informed decisions. This improved patient flow, resulting in an additional patient per doctor per day and increased cross-sell and up-sell activities.

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Optimizing Patient Flow and Cross-Selling for Multi-Location Ophthalmology Practice

Leveraging Medical Staff and Facilities in the Most Efficient Manner

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