Reinvigorated Stock Management System Improves Service Quality for Pharmacy Chain

To address these challenges, we worked with our client to create a system that could facilitate the process of assembling customers orders in an intelligent way, with the goal of elevating their customers’ experience and optimizing their internal fulfilling processes. In order to make these processes more efficient and flexible, we worked on the standardization of the stock management, making sure all sales channels follow the same steps for preparing orders. The goal was to centralize the orders’ preparation in a unique platform that has information of all the stocks and orders that will also connect with the delivery app once it’s finished. We worked on route planning – making a platform that automatically considers the best branch for preparing the products based on the stock, the buyer location and the type of order and assembling process, taking into account each location’s capacity and employee count. The solution we planned had a web and a mobile version, to be optimal for all different kinds of users.