challenge
Growing at an extremely fast pace both organically and through acquisitions, our client, a healthcare SaaS organization, needed to improve and integrate their technology suite to keep up with growth objectives and client demand. The technology from these disparate companies couldn’t communicate or easily share data, making it difficult for certain clients to transition to the platform, which was a huge blocker to revenue growth. After working with Sparq for over a decade on other mission-critical applications, this client knew they could trust our team with the largest single technology investment they’d ever made.
solution
Working alongside our client’s internal team, our product strategy team worked with key stakeholders to build a strategic and tactical roadmap and create an optimized digital solution for their SaaS offering. They helped our client develop and implement an API strategy to enhance the communication of data and solve the disparity issues they were facing. They also developed and implemented a look and feel to further enhance the user experience. Our team, which had years of experience working with newly acquired business units, was trusted not just to complete the integration but orchestrate the overall program process.
results
Our team put structure, formality and reporting into place that helped our client better understand how and when they were achieving their goals. Integration of these recently acquired platforms has succeeded and as a result is generating new revenue for the business. Taking an iterative “agile” approach, our team is getting integrations completed and releasing them to the market. This is the start of a multi-year effort.
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